By business type
CRM for Real Estate in India
BizzSetu tracks each property enquiry from first call to booking on a pipeline board, with the next follow-up date, the WhatsApp conversation and the field agent's visits on the same lead.
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The problem
Property enquiries need fast callbacks, site visit follow-ups and a clear owner for every buyer.
How BizzSetu handles it
Site visits, negotiations and bookings move through a pipeline board instead of a WhatsApp thread someone has to scroll back through.
Leads with no next follow-up date are easy to spot, so a buyer is not forgotten because someone was on leave.

A typical day
| When | What happens in BizzSetu |
|---|---|
| Morning | New portal and walk-in enquiries are assigned to an agent. |
| Through the day | Calls, WhatsApp messages and site visits are logged on the lead from the phone. |
| Evening | The manager checks the board for stuck deals and overdue follow-ups. |
Features this uses
- Lead PipelineMove leads from new enquiry to qualified, demo, quotation and closure with owner accountability.
- Sales PipelineLead stages, revenue forecast and follow-up pressure in one board.
- WhatsApp CRMPer-employee WhatsApp with a live inbox, contact sync and every conversation on the lead's timeline.
- Mobile CRM AppAn Android app with a dialer, call log and SMS sync, direct messages, location pings and Hindi, tied to the web CRM.
- Live Location TrackingField agent location pings, visit accountability and daily route visibility.
- Quotation ManagementGST-ready quotations with per-line GST, revisions, viewed tracking, lost reasons and Mark as Accepted.
Other business types
- CRM for Call Centers in IndiaHigh call volume, missed follow-ups and no clear view of who called whom.
- CRM for Education and Coaching InstitutesAdmissions teams juggle counselling calls, WhatsApp follow-ups and fee collection in the same short season.
- CRM for BPO Teams in IndiaBPO teams need call activity, attendance, payroll and supervisor dashboards that agree with each other.
- CRM for Field Service and Installation TeamsEngineers are on the road, tools go missing, and nobody is sure which unit is still under warranty.
- CRM for Traders, Dealers and DistributorsStock is in one sheet, purchase orders in another, and the GST invoice is typed a third time.
- CRM for Agencies and Service BusinessesProposals, retainers and payment follow-ups are spread across email, WhatsApp and a spreadsheet.
See BizzSetu for real estate
Bring one real workflow to the demo and we will show how it runs in BizzSetu.
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Keep exploring
- Lead Pipeline
- Track Client Follow-up Timings
- GST Invoicing & Receivables
- Accounting & GST
- Inventory Management
- Purchase Orders
- HRMS Software
- Attendance Management
- Support Ticketing
- Knowledge Base
- Workflow Automation
- AI Lead Insights
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- About BizzSetu: key facts
- Changelog
