Inventory & Field Operations
Field Toolkit
Issue tools to field engineers, track returns, condition and overdue checkouts. Field Toolkit keeps company tools accountable when engineers carry them to customer sites.
Last updated
Who it is for
Service teams handling installation, repair, maintenance or site visits.
Part of the Field Engineer Tool Kit module. See plans and modules
How it works, step by step
Tools are checked out to employees, linked to jobs and returned with condition notes.
- Mark the products that are tools.
- Check a tool out to an engineer for a job.
- Print the issue slip, and take an optional security deposit.
- Check it back in with a condition note; overdue tools are flagged.
What you get
- Tool checkout
- Return tracking
- Condition notes
- Overdue alerts
- Engineer custody
- Printable slips
What it connects to
- Inventory ManagementProducts, variants, serial units, stock movement and low-stock alerts, connected to quotations, invoices and purchase orders.
- Support TicketingCustomer complaints, SLA, engineer assignment and resolution history in one workspace.
- Live Location TrackingField agent location pings, visit accountability and daily route visibility.
Getting set up
Mark products as tools, assign them to engineers and print issue/return slips.
Field Toolkit: questions and answers
- Does it need Inventory?
- Yes. The Tool Kit needs Inventory, because tools are stock items.
- Can an engineer see their own tools?
- Yes. Each engineer has a My Tools list of what is checked out to them.
- Which module is this part of?
- Field Toolkit is part of Field Engineer Tool Kit. Modules are sold separately or in the Full CRM bundle; see the pricing page for current prices.
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