Comparison
Freshsales and BizzSetu compared
Freshsales is the sales CRM from Freshworks. BizzSetu is an India-first CRM with GST invoicing, accounting, inventory, HRMS and payroll sold as modules of one product. We are not the better choice for everyone, and this page says when Freshsales is.
Last updated
Side by side
| Area | BizzSetu | Freshsales |
|---|---|---|
| Pricing model | Modules sold separately or as the Full CRM bundle, monthly or yearly. Prices are on the pricing page. | Check Freshsales's site for current details. |
| Calls and follow-ups | The Android app syncs the call log to the lead, and overdue follow-ups are listed by person. Calls are not recorded. | Check Freshsales's site for current details. |
| Each employee links their own WhatsApp; chats are saved on the lead. | Check Freshsales's site for current details. | |
| GST invoices and accounting | GST invoices with per-line rates, credit notes, a double-entry ledger, GSTR-1 JSON, a GSTR-3B summary and Tally Prime or Zoho Books export. | Check Freshsales's site for current details. |
| Inventory and purchases | Stock, variants, serial units, purchase orders, warranty and stock valuation. | Check Freshsales's site for current details. |
| HRMS and payroll | Attendance, leave and payroll with PF, ESI, professional tax and a TDS estimate. | Check Freshsales's site for current details. |
| Languages | English, Hindi and Hinglish, per user. | Check Freshsales's site for current details. |
| Access control | Custom roles, team scope, two-factor login and an audit log. | Check Freshsales's site for current details. |
We describe only our own product here. Freshsales's plans, prices and features change, so please confirm them on freshworks.com before you decide. Freshsales is a trademark of its owner; BizzSetu is not affiliated with it.
Which one should you choose?
Choose Freshsales when
You want the wider Freshworks suite alongside the CRM.
Choose BizzSetu when
You run an Indian business and want sales, GST billing, books, stock and payroll in one product, with staff working in Hindi or Hinglish as well as English.
Moving to BizzSetu
- Export your leads from your current system as CSV or Excel.
- Start a free trial and import the file using the lead template.
- Invite your team and install the Android app for callers and field staff.
- Run both systems side by side for a week before you switch fully.
Questions and answers
- How does BizzSetu's price compare with Freshsales?
- We do not publish Freshsales's prices because they change and depend on plan and user count. Check their site for current pricing, and see the BizzSetu pricing page for ours.
- Who should choose Freshsales?
- You want the wider Freshworks suite alongside the CRM.
- Who should choose BizzSetu?
- Indian small and mid-sized businesses that want calling, WhatsApp, GST invoicing, accounting, inventory, HRMS and payroll in one product, in English, Hindi or Hinglish.
- How do I move my data?
- Export your leads as CSV or Excel and import them with the BizzSetu template. You see a preview before anything is saved. Employees can be imported from a CSV too.
- How is support provided?
- By email at [email protected]. The Help Center on this site covers setup step by step.
Test it with a real lead file
Use your own CSV and see whether BizzSetu fits before your team switches.
Or leave your email and we will get back to you.
Keep exploring
- Lead Pipeline
- Track Client Follow-up Timings
- GST Invoicing & Receivables
- Accounting & GST
- Inventory Management
- Purchase Orders
- HRMS Software
- Attendance Management
- Support Ticketing
- Knowledge Base
- Workflow Automation
- AI Lead Insights
- All features
- Pricing
- Solutions
- Help Center
- Glossary
- Compare
- About BizzSetu: key facts
- Changelog
