Steps
- Install the BizzSetu app on an Android phone.
- On the web, open the mobile app link page for your workspace. It shows a QR code and your workspace address.
- Scan the code with the phone, or enter the workspace ID by hand.
- Sign in with the same email and password you use on the web.
- Allow the permissions your company uses.
What each permission is for
- Call log: syncs who was called, when and for how long. No audio is recorded.
- SMS: syncs messages for leads.
- Notifications: follow-up reminders and assignments.
- Location: location pings for field staff, only if your company bought Location Tracking.
- Contacts and default dialer: calling from inside the app.
For admins: Mobile App Control
Employees > Mobile App lists each person's last sync, app version, device and which permissions are on. You can send a reminder when a needed permission is off, and unbind a device when a phone is replaced.
Language
The app follows the user's language: English, Hindi or Hinglish.
Questions
- Does the app record calls?
- No. The app does not record calls. It syncs call log entries only.
- Can one login be used on two phones?
- An install is bound to a device. An admin can unbind it when the employee changes phone.
- Can I bring in old call history?
- Yes. The app can sync historical call logs, and re-syncing does not create duplicates.
Still stuck? Email [email protected] with your workspace ID, or look up a term in the glossary.